Shipping policy

Shipping Rates

We offer the following shipping options for orders within the United States:

• Free Standard Shipping on all orders.

Delivery Time

Standard shipping typically takes 3-5 business days after your order has been processed and shipped. Please note that processing time is not included in the delivery estimate.

Processing Time

Orders are typically processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Locations

We currently ship only within the United States. We do not offer international shipping at this time.

Tracking Your Order

Once your order ships, you will receive an email with tracking information so you can monitor your package's progress.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or goes missing during transit, please contact us at info@mederiderma.com within 7 days of the expected delivery date so we can assist you.